Apico / AH8M - Troubleshooting - Short range / Audio cuts


Keywords: apico, AH8M, range, short, cut, noise, distance, audio cut, drop out

Bluetooth, by nature is a short range wireless communication technology. With larger devices, the internal antenna is longer and the operation range is often better. Small earbuds like the Apico work best with the phone/source device at 5-8m and in line-of-sight. 

Bluetooth does not transmit through water. To avoid cross-body interference from the water in our bodies, please try to locate the earbud and your phone as below.  


Please also try to avoid interference from other sources:

  1. Please locate phone/source device away from your WiFi router, modem and other wireless devices.
  2. Avoid using a metal protective case on your phone/source device.
Have more questions? Submit a request