DG40S / DG40SA – Troubleshooting - Not working with my Bluetooth Keyboard / Mouse?


Keywords: DG40S, DG40SA, not working, mouse, dongle, Bluetooth 4.0, 2.4G


  • Please make sure that your keyboard / mouse has BLUETOOTH function. Noticed that DG40S donn't support 2.4G mouse.


  • Ensure your keyboard / mouse enter into pairing mode; refer to your user manual.


  • Note: Bluesoleil – If your Bluetooth keyboard / mouse is Bluetooth 4.0 version or above, pls r-click bluetooth icon and select ''Bluetooth4.0 functions''.If it's under Bluetooth 4.0, please r-click bluetooth icon, go to ''Display classic View''. See below Video.


DG40S / DG40SA - Video Guide - How to Work with Bluetooth Keyboard / Mouse ( Win 8/10 )

DG40S - Video Guide - How to Work With Bluetooth Keyboard / Mouse ( Win 7/ 8 / XP )



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