Priva III/IIA - Troubleshooting - Fail to add a 2nd headphone


Keywords: Priva III, Priva IIA, 318, TC318, add, 2nd headphone


Priva III/IIA works with TWO headphone at the same time, follow below steps to add a 2nd pair of headphone:

Step 1  Connect your 1st headphone to Priva III/IIA.
Step 2  Set your 2nd headphone/receiver to PAIRING MODE.
Step 3  Set Priva III/IIA to PAIRING MODE again – press and hold MFB for 1 second until the LED flashes BLUE and RED alternately.
Step 4  Keep the devices close and wait until the LEDs on both devices slow down.


Fails to add the 2nd pair of headphone/speaker?

Cause 1: Either Priva III/IIA or the 2nd headphone/speaker did NOT enter PAIRING MODE.

Solution: Ensure BOTH Priva III/IIA and the 2nd headphone/speaker enter PAIRING MODE.


Cause 2: Either Priva III/IIA is already connected to TWO devices, or the 2nd headphone/speaker is connected to other unwanted Bluetooth device.

Solution: Clear paired history of BOTH Priva III/IIA and the 2nd headphone/speaker and pair them again. 



If any more help needed, you may contact for help. Also, to make sure all our users can use Avantree products properly, we offer Avantree Online Clinic to help you with your set up / installation FREE of Charge, click below link for details:




Have more questions? Submit a request