- Login in your amazon account, find out the order record.
- Click “Return items” icon to submit a return request on amazon
- Choose the return reason, write down the condition of this product, then click “Continue”
- Finish the return request. Amz will provide you the return shipping label. And AMZ will make the refund directly to your amazon account.
I asked for help. you gave none, and then asked how we did?
Could you please drop an email to support@avantree.com with more details. Our support department will help you. Thanks.