Cyclone - Troubleshooting - Charging issue


Keywords: Cyclone, wp400, can't turn on, can't charging, no sound

Please check to see if the red LED is on when charging. The red LED will stay lit for around 3 hours until the speaker is fully charged.

Solution1 : Try another charging cable to make sure the issue is not cable related, ensure the     charging cable is inserted tightly on both ends.

Solution2 : Try another USB chargers(wall charger/travel charger/car charger,etc) with     5V/500mA-2A or PC USB port.

If there are any further issues, please advise the order number and we will proceed with a free replacement for you.

Have more questions? Submit a request