Difficulty Submitting Trouble Ticket?


If you couldn't submit a ticket using the online form please send an email with the following information to support@avantree.com

1. Name (first name then last name)
2. Email Address
3. Product Name (Not sure of the product name? Click here)
4. Nature of Request (Please choose one item below)
      1) Warranty registration;
      2) Product feedback;
      3) After order product support;
      4) Pre-order questions;
      5) Delivery related Issue;
      6) Marketing related;
      7) Other questions;
      8) Warranty Claim
5. Country
6. Order Number
7. Questions/Remarks (only required for product support inquiries not for warranty  registration)
8. Attachments

In addition, please help to take a picture or a screenshot of the issue you're experiencing - this can help us to identify and troubleshoot the problem.

Thank you very much for your ticket request - we will revert to you shortly.

Have more questions? Submit a request


  • Avatar
    Mark Daniels

    it keeps saying that the "country" field is blank