HS063 - Troubleshooting - Short working time


Keywords: HS063,063,short battery life, can't hold charge

There are THREE possibilities if the headset seems no longer hold a charge  

  1. The battery didn't fully recharged
  2. The battery life depends on the audio source type/ audio volume 


  1. Are headphones not properly well recharged?

If you hear a beep sound once a minute, you should recharge your headphones, Please plug it into a USB wall charger (DC 5V / 0.5-2A) or a powered computer USB port via attached micro USB cable. Normally it will take 2.5hours to fully charged, the LED will remain red when charging and will turn off when charging is complete. 


     2. Usage hours may be different depending on the settings and conditions of use (audio source type/ audio volume) 

The battery life depends on how loud you listen to music. Generally though, the play time of HS063 in wireless mode is around 20 hours of playback on 60% music volume  


If the headphones still can't hold charge please provide your product "lot number" which print on the headband with CE FCC logo... ( maybe "17xx" or "18xx" ) , product order number to  to contact support@avantree.com


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