HS134 - Troubleshooting - Can't pair / connect with my device


The MOST common causes are:

Cause 1: HS134 did not enter PAIRING MODE.

Solution: Ensure the HS134 is in PAIRING MODE – LED will flash BLUE and RED alternately.

Cause 2: For Smart phone, tablet and PCs, it may not detect HS134 occasionally.


- Turn the Bluetooth off and then on again.
- Delete “Avantree HS134” from your device Bluetooth list and then try to pair / connect again.

Cause 3: HS134 may can’t pair with device for some reasons occasionally.

Solution: Clear the headphones pairing history and pair / connect again.

Related guide:

HS134 - Guide - Connect to mobile device

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