Audition Procast / AS9PA - Troubleshooting - No sound (BT/BA operations issue)



  1. Are both the headphones and your Bluetooth device well paired / connected?


     2. No sound in Broadcast mode? 

  • Please check if the Master Broadcast headphones and the Receiver headphones is connected  >> Master Broadcast headphones> LED shows GREEN ; >> Receiver headphones> LED shows WHITE ; 
  • Please recheck the Bluetooth connection is fine between the Master Broadcast Headphones and the connected device, otherwise please re-connect the Broadcast Master Headphones on your device manually. 


     3. Have you set the headphones as the "audio output" for your Bluetooth device?

    1) Using with Window PC please refer --

    2) Using with iOS PC please refer --

  • Choose Apple menu > System Preferences, then click Sound. 
  • Check the Bluetooth devices list of the sound output, then click "Avantree Audition Pro" as Output. (For More info please refer: Setup Bluetooth audio devices on iOS PC)

    3) Using with TV, please refer the links as below: 


    4. Headphone is defective

Normally, the LED light will turn red when you try to charge, if you can't see any light even after using a different USB cable, the headphone might be defective.


If still not clear, please contact for RMA support.  

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