Keywords: AH6B, not work, no sound
- Are both the headphones and your Bluetooth device well paired / connected?
- How to check >AH6B - Guide - LED indicator
- If your headphones didn't connect with other BT-enabled devices please refer> connect Alto Clair with BT devices
- We suggest you to RESET AH6B if the above pairing issues solutions don't work.
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2. Have you set the headphones as the "audio output" for your Bluetooth device?
1) Using with Window PC please refer --
- Just right-click the sound icon,
- click playback devices,
- right-click on "Avantree AH6B"
- click set as default. (For More info please refer: Set up Bluetooth audio devices on Windows PC)
2) Using with iOS PC please refer --
- Choose Apple menu > System Preferences, then click Sound.
- Check the Bluetooth devices list of the sound output, then click "Avantree Audition Pro" as Output. (For More info please refer: Setup Bluetooth audio devices on iOS PC)
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3. Headphone is defective
Normally, the LED light will turn into red when you charging the headset with micro USB,
if you can't see any light even after using a different USB cable, the headphone might be defective.
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If still not clear, please contact support@avantree.com for RMA support.
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