TWS115 - Troubleshooting - Can't pair with my device

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Solution 1

1. Delete “Avantree TWS115” information from the Bluetooth list on your smart phone, tablet, etc. Turn the Bluetooth off and then on again.

2. Ensure the Right earbud is in PAIRING MODE - LED will flash WHITE and RED alternately.__.gif

3. Search and select "Avantree TWS115" on your device.

Solution 2

 

If solution can't solve, please reset / clear pairing history of TWS115 and pair again.

TWS115 - Video Guide - How to Reset / clear pairing history

If neither of the above works, please contact support@avantree.com for help.

 

 

 

 

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